Jennifer Behr hair accessories are made-to-order. All orders ship in 3 - 5 business days. Expedited shipping and delivery is often available, please email firstname.lastname@example.org or call 718-360-1875.
All orders shipped outside of the United States are subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with Jennifer Behr LLC and are to be paid by the recipient upon delivery. The value of your shipment is non-negotiable and must directly reflect the cost of the jewelry. If you have questions about customs charges please contact your local customs office.
PROCESSING + DELIVERY TIMES
Orders are processed, shipped and delivered Monday through Friday only. Orders are not processed, shipped or delivered on national holidays. All orders placed on Saturday, Sunday or on a national holiday, will be processed the following business day.
All returns must be unworn, unused and in original condition. Request for return or exchange must be made within 7 days of receiving the order. Please email email@example.com with your order information and a brief reason for your exchange and we will send you an approval number. We have the right to refuse returns that are not in original condition.
Returns must be postmarked within 7 days of the date your item was delivered and shipping must be paid for by the customer.
PLEASE NOTE THAT ALL ORDERS PLACED OVER THE PHONE OR VIA EMAIL CANNOT BE RETURNED AND ARE NON-REFUNDABLE.
Please ship to:
Jennifer Behr ATTN: Web Return 37 Greenpoint Ave Studio D3/Mailbox 13 Brooklyn, NY 11222
Your account will be credited, less any shipping costs, within 5 business days of return receipt. You will be emailed a return confirmation at that time. All refunds will be issued in the same form as original payment.
Clients are responsible for return shipping charges. If there was a mistake on the part of Jennifer Behr, or in the case an item was faulty or damaged, client will be reimbursed for both delivery and return shipping charges. Jennifer Behr is not responsible for any return packages not received.
Please note that we do not accept liability for shipping loss or damage of returned goods. We cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.
Please note all sale items and mystery grab bag items are final sale and cannot be returned or exchanged.
Give the gift of Jennifer Behr! Our Virtual Gift Card is the perfect way to share the love. Choose a dollar amount, enter the recipient's email address, and we'll take care of the rest. No wrapping paper or tape needed.
Note: recipient notified instantly, if you would like to keep your gift a secret, send to yourself and print out the confirmation email so they can use the code.
Jennifer Behr hopes you will treasure this piece for many years to come. All pieces are meticulously hand-crafted from start to finish in New York City of the highest quality leathers, silks, metals and Swarovski crystals. We take great care in creating the most luxurious heirloom quality accessories that can be treasured for generations.
To ensure this headpiece will look its very best, we ask that you please handle this jewelry for the hair with utmost care. Please keep dry and shield fully from perfumes, hairsprays, and lotions (as these materials will cloud crystal pieces and stain or damage leathers, silks, and metals).
Enjoy, and show us how you’re wearing it!
The Jennifer Behr Studio is located in Greenpoint, Brooklyn, right along the East River in an old sewing factory building. Dependent on our schedule, we offer half-hour style consultations for brides and fashion customers who are interested in meeting with a style consultant and viewing the collection in person. Appointments are only accepted between 10am – 7pm, Monday – Friday.
If you are interested in scheduling a style consultation, please email firstname.lastname@example.org with your interest and availability.